Sask. Health Authority looking into signage mix-up that cost organization $257,000

The Saskatchewan Health Authority logo can be seen in this CTV News file photo.

The Saskatchewan Health Authority (SHA) says it’s looking into the cause of an error in the production of signage that cost the organization $257,000.

CTV News learned about the incident through a source that said they had concerns surrounding the cost of signs caused by a manufacturing mistake.

When contacted by CTV News, the SHA said it was having signage made to inform the public about patient rights and the organization’s commitment to truth and reconciliation.

“The Saskatchewan Health Authority (SHA) is dedicated to cultivating a values-based culture and environment for both patients and staff. To reinforce this commitment, we have signage throughout our facilities that reflects our core principles, including our Mission, Vision, and Values, our Commitment to Truth and Reconciliation, and our Commitment to Patient Rights and Responsibilities,” the SHA said in a statement.

The SHA says the signs were supposed to be interchangeable to allow for “easy and cost-effective” updates. However, it recently found out the signs were not produced with the feature of being interchangeable.

The SHA told CTV News of the 353 displays, only 10 met the “anticipated specifications.”

“The SHA is actively working to determine the source of this error. As responsible financial stewards, the SHA is exploring cost-effective solutions to address this issue, including potential cost recovery mechanisms,” the SHA’s statement read.